What Is Intergrated Facility Management?
In today’s rapidly evolving commercial landscape, managing complex real estate assets requires more than just arranging for occasional repairs and cleaning. It demands a sophisticated, strategic approach. This is where Integrated Facility Management (IFM) comes in.
At Global PFI Kenya (GPFI Kenya), we are committed to delivering exceptional real estate solutions powered by innovation, technology, and sustainability. Our purpose is to lead the property and facilities management industry through a commitment to excellence, optimizing the value and efficiency of our clients’ assets.
Understanding Integrated Facility Management (IFM)
Integrated Facility Management (IFM) involves consolidating diverse operational services under a single, unified provider. This approach moves beyond fragmented service contracts to deliver streamlined, efficient, and data-led management that supports the overall business strategy.
GPFI Kenya proposes a comprehensive IFM delivery model structured into three core categories:
- Management Activities: This includes a dedicated on-site management team, performance management systems, helpdesk integration, monthly reporting, and rigorous subcontractor management.
- Technical/Hard Services: This covers the light maintenance of critical infrastructure like HVAC,
electrical systems, plumbing, fire safety systems, and mechanical assets. GPFI Kenya employs routine
maintenance (PPM) and corrective maintenance strategies to maintain safe, efficient, and sustainable work environments. - Soft Services: These activities ensure the building environment is functional and pleasant for occupants,covering services such as cleaning and janitorial services, security services, pest control, waste management, and office support functions.
We strive to maximize the return on investment for property owners through strategic management, proactive maintenance, and value-adding
We strive to maximize the return on investment for property owners through strategic management, proactive maintenance, and value-adding enhancements, while also enhancing operational efficiency by minimizing downtime and operational costs.
The GPFI Kenya Difference: Setting Us Apart from Competitors
GPFI Kenya sets itself apart in the IFM market by integrating innovation, ethical compliance, and a deep
commitment to Environmental, Social, and Governance (ESG) principles into our core service delivery.
1.Driving Sustainability and Green Initiatives
Our dedication to environmental stewardship and sustainability is paramount. We integrate environmentally responsible practices and technologies into every aspect of our property and facilities management. Our commitment includes a key goal of cutting down onreducing carbon emissions, aiming to reach a 50% reduction by 2030.
Key sustainability innovations and achievements include:
● Waste Management: Our initiatives focus on creating a circular economy through meticulous sorting,
weighing, and recycling processes. We produce valuable Eco-Stones from recycled materials for use in
construction and landscaping.
● Energy Efficiency: Use of a Power Logger System to continuously track consumption, analyze usage
patterns, and optimize energy performance, which helps reduce operational costs and carbon footprint.
● Green Cleaning: We use eco-friendly cleaning products that are biodegradable and non-toxic, supporting environmental protection and improving workplace air quality.
For elite clientele, we leverage these advantages by offering strategic incentives such as complimentary ESG audits or executive sustainability workshops.
2.Advanced Technology and Transparency
We leverage advanced technologies and data-driven insights to enhance our service offerings.
● In-House Request Management Software: We utilize a proprietary software solution that efficiently
tracks service requests from the initial request stage to execution. Crucially, this software allows our clients
to query the system themselves to see the real-time status of the service request, promoting transparency.
● Data Utilization: We use energy monitoring dashboards and CMMS (Computerized Maintenance
Management Systems) to ensure transparency, track performance, and achieve real-time issue resolution.
● Future Innovations: We are preparing to introduce IoT Sensors for remote UPS monitoring to prevent
power outages, and implement VMS (Visitors Management System) solutions for enhanced security.
3.Commitment to Compliance and Ethical Conduct
The success of GPFI Kenya is founded on integrity, fairness, and ethical conduct. We uphold the highest ethical
standards in corporate and personal behavior, ensuring adherence to the letter and spirit of all applicable Kenyan
laws, including the Bribery Act (2016) and the Anti-Corruption and Economic Crimes Act (2003).
● Certifications: GPFI is an ISO 9001:2015 certified company for Facility Management and Integrated
Facilities Management.
● Zero-Tolerance Policy: We enforce a zero-tolerance policy on bribery and corruption.
● Governance: Our Risk & Compliance Management Policy ensures compliance with Kenyan laws, internal
policies, and international standards, aligning with ISO 9001:2015 and ISO 31000:2018. We maintain a
strict focus on compliance to industry requirements and safety standards, boasting a record of zero
regulatory incidents.
Partner with GPFI Kenya
Incorporated in 2019, Global PFI Kenya, a subsidiary of the Pan-African GPFI Group, brings over two decades of real estate services experience. Our mission is to deliver unparalleled property and facilities management solutions that drive value, efficiency, and sustainability for our clients.
We are committed to delivering world-class, sustainable, client-centric real estate solutions, utilizing our
professionalism and leveraging our experience and global relationships.
Contact us today to learn how we can enhance your real estate value.
